Business Hours
When we are open, and when we still answer
| Saturday | 08:00 – 18:00 |
|---|---|
| Sunday | 08:00 – 18:00 |
| Monday | 08:00 – 18:00 |
| Tuesday | 08:00 – 18:00 |
| Wednesday | 08:00 – 18:00 |
| Thursday | 08:00 – 18:00 |
| Friday | Emergency service only |
| Public Holidays | Emergency service only |
The emergency line runs 24 hours a day, every day of the year, including Fridays and public holidays. Outside office hours, quotations and general enquiries are answered on the next working day.
Response expectations
Response times are stated in your maintenance contract rather than promised loosely. As a general guide for contract clients:
| Life-safety fault | Immediate dispatch, 24/7 |
|---|---|
| Site inaccessible / security breach | Same day |
| Equipment down, access still possible | Next working day |
| Minor fault or adjustment | Within the scheduled visit window |
| Quotation for new work | 2 – 5 working days after inspection |
Tell us about the opening, and we will inspect it free of charge
A measured inspection costs a technician an hour. A wrong specification costs a great deal more.
Request a Quote
